• Your IP : N/A
  • Your Location : N/A
  • Your Status : Unprotected

Have Any Questions In Your Mind?

If do you have any questions about Banana VPN maybe you can find an answer here on our FAQ page.

General Questions & Answers

Compatible with all devices?

Yes. Banana VPN is compatible with every device.

Can I use P2P Applications?

Yes. You can.

Where are your servers located?

Currently we have servers in Albania, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Latvia, Luxembourg, Malaysia, Mexico, Moldova, the Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, the United Kingdom, the United States, and Vietnam.

Account related Questions & Answers

Can I get trial account prior to purchase?

Yes. Check our pricing plans. You can test our service for 2 days.

How many concurrent connections do you allow?

Unlimited connections and devices are allowed.

I want refund. What can I do?

Please check our Refund Policy and complete our form to request an refund.

Technical Guideline/How to Use

What is a proxy server?

A proxy server, or a “proxy,” is a device that acts as a gateway between a local network (e.g., all the computers at one company or in one building) and a larger-scale network such as the Internet. When you try to access a website or any other resource available from various servers over the Internet, your computer sends a request to the proxy server, which then processes the request and returns the result you were looking for. Proxies are used for a number of reasons such as to filter web content, to go around restrictions such as parental blocks, to screen downloads and uploads and to provide privacy when surfing the Internet. If you want to browse privately, using a proxy can hide your IP address. For example, if you visit a website via a proxy server, the website will see a request from the proxy IP rather than your own, which makes it difficult (but not impossible) to track you.

What is a VPN?

A personal Virtual Private Network (VPN) refers to a network solution that is used to encrypt users’ Internet traffic and mask their online identity by hiding their IP address. Therefore, the main purpose of this technology is to help you stay secure and private when browsing the Internet. How does it work? Typically, when you connect to the Internet, your Internet Service Provider (ISP) receives the request and redirects you to the website you intend to visit. As your Internet traffic passes through your ISP, they can see everything you do online. What’s more, they can track users’ behavior and sell their personal details to advertisers and other third parties. Here’s when a VPN comes into play. It redirects your Internet traffic through a remote VPN server, this way hiding your IP address and encrypting all of the information that is sent or received. With a VPN on, all the data you send and receive travels via an encrypted tunnel, so that nobody can steal your private information or spy on your online activities.

What is a VPN tunnel?

Virtual private network technology is based on the concept of tunneling. VPN tunneling involves generating and retaining a logical network connection (which may contain intermediate hops). In this connection, packets built in a specific VPN protocol format are encapsulated inside some other base or carrier protocol, then transmitted between server and VPN client and finally de-encapsulated on the receiving side. For Internet-based Virtual Private Networks, packets in one of several VPN protocols are encapsulated within (IP) packets. VPN protocols also support encryption and authentication to keep the tunnels secure.